SHIPPING POLICY

Delivery Commitment

At FlowerAura, we are committed to delivering your orders promptly and efficiently. Our team ensures that all products, especially flowers and cakes, are shipped in perfect condition and delivered on time to make your moments memorable.

Shipping Locations

We deliver across most cities and towns in India. While we strive to expand our serviceable areas, certain remote locations may have limited or delayed shipping availability.

Delivery Time

Standard delivery usually takes 1–3 business days depending on the location. For same-day or midnight delivery options, you may select your preferred time slot at checkout (where available).

Shipping Charges

We offer free standard shipping on most orders. However, additional charges may apply for express or midnight deliveries, and for remote delivery locations.

Order Tracking

Once your order is shipped, you will receive an email/SMS with tracking details. You can also log in to your FlowerAura account to track the current status of your order.

Delivery Issues

If the recipient is unavailable at the time of delivery, our delivery agent may attempt redelivery or contact the recipient directly. In case of failed deliveries due to incorrect address or unavailability, the customer may be contacted for further assistance.